SINGAPORE LIMO SERVICE
A few helpful answers.
Before your journey.
How do I request a journey?
Choose your service and vehicle, then provide your pickup, destination and journey details. Availability and fare are confirmed separately. Submitting the journey form opens WhatsApp with your details. Review your message and tap Send to request a quote.
How far ahead should I book?
Please request your journey at least 72 hours ahead. Pickup times are in Singapore time.
How much waiting time is included?
Airport arrivals include 60 minutes of free waiting time from the actual flight landing time. All other trips include a 15-minute grace period.
Is there a minimum for hourly hire?
Hourly bookings require a minimum of three hours.
When is payment due?
Full payment is due when your booking is confirmed.
What is your cancellation policy?
Please contact us before confirming your booking for the cancellation terms that apply to your journey.
What happens if I do not show up?
No-shows are not refundable.
Are child seats available?
Yes. Child seats are S$25 per seat per ride, or S$25 per seat per day for hourly bookings. Please request the seats you need when booking.
Is there a late-night surcharge?
An additional S$10 per hour applies between 11pm and 7am, on top of your quoted journey price.
What if my flight is delayed or I need an extra stop?
Tell us your flight details and any additional stops when requesting your quote. Contact us if your plans change so we can confirm the arrangements and any additional charges.
How do I choose a vehicle?
Use the passenger and suitcase icons on Our Fleet to compare capacity. Tell us about oversized luggage or other requirements so we can confirm the right vehicle.